OSMAN, Abdullah.
Analysis of Total Quality Management dimensions towards Market Orientation in Electric Utility Industry in Malaysia: A Structural Approach.
<strong>International Journal of System Modeling and Simulation</strong>, [S.l.], v. 3, n. 3, p. 4-7, sep. 2018.
ISSN 2518-0959.
Available at: &lt;<a href="https://www.researchplusjournal.com/index.php/IJSMS/article/view/399" target="_new">https://www.researchplusjournal.com/index.php/IJSMS/article/view/399</a>&gt;. Date accessed: 12 june 2026.
doi: <a href="http://dx.doi.org/10.24178/ijsms.2018.3.3.04">http://dx.doi.org/10.24178/ijsms.2018.3.3.04</a>.